Emergency: 911 Non-emergency: (217) 566-3634

Williamsville Police Department

Citizen portal

Check a Request

Enter the tracking number from your confirmation email, plus the email address you used, to see the current status of your request.

Look up your request

Service requests look like GENC-2026-A1B2C3; online crime reports look like CR-2026-A1B2C3. It is in the subject line of your confirmation email.

The address you entered when you submitted the request.